Our Network Support Service
Get proactive, expert network support that keeps you in control of your critical systems with consistent performance across your network.
Our managed network support services enable your inhouse IT teams to focus on strategic decisions without the interruptions caused by day-to-day troubleshooting and help keep your network performing at its best.
Why Choose Redway Networks for Your Network Support Service?
With technology constantly moving on and networks expanding to keep up with demand it can be a challenge for inhouse teams to keep on top of performance issues while also trying to move the business forward.
Our Network Support Packages provide an “always on” service that proactively monitors and manages your network performance and can help you deal with IT issues to resolve them quickly and minimise disruption.
With our Network support in the background you’ll be confident of having a network that’s as efficient and secure and possible with the capacity to handle even the most complex or challenging operations.
Managed Network Support from Our Expert Team
Redway Networks’ managed support services can help with all aspects of your critical network management.
We can proactively monitor your network performance and identify potential issues before they become a problem and carry out proactive troubleshooting to ensure your network performance at its best.
We can also help with security management, advising on the best defences for your network infrastructure and helping you design and install robust defences from the latest security threats.
Our managed services can also help you plan for the future, with advice on capacity planning and assessing any scaling or improvements your network may need as you grow.
Our Qualifications
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What Our Customers say About Working with Redway Networks
“With the Wi-Fi being so mission-critical, we signed a support contract to ensure that the wireless network is always running at optimum performance, with ongoing monitoring from Redway Networks’ technical team. Redway Networks provided a great service from start to finish and will remain a key partner for us.”
Adam Miller, Group IT Manager, GS Yuasa Europe
Frequently Asked Questions
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What problems can your network support services solve?
Our team can help you manage and resolve common network performance issues like slowdowns, connectivity problems, hardware failures, managing updates and configuration issues or troubleshooting complex problems.
How much does managed network support cost?
We offer a number of network support packages based on the amount of help you need. Detailed prices are available by contacting us once we have a better understanding of your support requirements.
Do you offer fully managed network services?
Yes. Our team can take full responsibility for managing and maintaining your network infrastructure, including proactive monitoring and troubleshooting as well as carrying out reviews and preventative maintenance.
Do you have accreditations?
Yes. All our network engineers are highly qualified, accredited, and experienced in managing networks & WiFi with vendor qualifications from Cisco, Cambium, HPE Aruba, Extreme and Ekahau.