Why opt for a managed network service?
A Wi-Fi solution that can continue to support your business optimally relies on management and ongoing maintenance. This can be a challenge in today’s workplace where technology is constantly advancing and networks are constantly expanding. To ensure our customers see continued success from their solutions, we deliver an ‘always on’ service in the form of our Network Support Packages.
Proactive network support that scales success
Your network may change, but its performance shouldn’t. Our proactive monitoring and management alleviates daily IT issues and aligns with your teams to help automate tasks that equate to scalable success. We ensure that efficiency, security, and the capacity to do more are never compromised, allowing you to focus on business transformation rather than technicalities.
With the Wi-Fi being so mission-critical, we signed a support contract to ensure that the wireless network is always running at optimum performance, with ongoing monitoring from Redway Networks’ technical team. Redway Networks provided a great service from start to finish and will remain a key partner for us.
Adam Miller, Group IT Manager, GS Yuasa Europe
Our Network Support Packages
Bronze Support Package
Unlimited help desk support
Annual service review
Vendor management for hardware
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Silver Support Package
Bi-annual service review
Discounted professional services
Firmware updates
6 month health check report
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Gold Support Package
Quarterly service review
8 engineer hours
Asset management
Annual onsite survey & report
Incident/problem management
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Our Qualifications
Why choose Redway Networks?
- All our network engineers are highly qualified, accredited, and experienced in managing wireless networks with vendor qualifications from Cisco, Cambium, HPE Aruba, Extreme and Ekahau
- We offer support packages, as well as tailored network support that fits your exact needs and budget, whether you are a small primary school, large enterprise or complex warehouse
- We are recognised for our expert technical and wireless product knowledge and exceptional WiFi design
- Customer care is at our core which is why we come 100% client recommended
